Doctors & Claims
ISO claims department will assist with scheduling your doctor appointment.
How to file a claim
Call ISO claims department, Healix at 020 8049 7385 and provide your insurance ID number.
Healix representative will connect you with a private general practitioner (GP).
If further treatment is required, a referral can be given to see a specialist.
Healix handles all claims and payments directly with the doctor.
Check claim status
Healix will provide regular updates via email. You can also call them at 020 8049 7385 or email BHSI@healix.com.
Please note: Your insurance company may investigate your claim, require additional information,
and verify that
eligibility requirement and other terms were met before paying claims.
Questions?
Please contact Healix:
Phone
020 8049 7385
Email
BHSI@healix.com
Office hours
Monday to Friday 8am – 6pm
Saturday 8am – 1pm